State Farm® Insurance Agent Sarah Galutz
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Younes Hindi
September 4, 2024
3
out of
5
rating by Younes Hindi
"Thanks Sarah In 10 mins you can get decent price on your car insurance Update : 9/3/2024 Every couple of months my rate goes up I started at around $150 now it’s $200 and one of the cars is liability"
We responded:
"Update - Younes each change you make can change your rate. You switched both of your vehicles as well as coverages. Please feel free to give us a call if you wish to review further."
Ethan Schoepflin
June 17, 2024
5
out of
5
rating by Ethan Schoepflin
"They were very helpful, and answered all of my questions; making the whole process far less stressful than it otherwise could have been. I especially appreciate their help considering this was my first time insuring a car, and I had been anxious going into it."
We responded:
"Ethan, thank you for sharing your experience with our agency. Congratulations on obtaining your driver's license and getting insurance on your first vehicle. We understand that obtaining a driver's license, getting insurance, and handling everything with DMV can be challenging. We always try our best to make obtaining your insurance easy. We appreciate you choosing to do business with us, and we look forward to serving you at the highest level possible. Sincerely, Sarah"
Shakara Freeney
June 12, 2024
1
out of
5
rating by Shakara Freeney
"She is the Absolute worse Insurance Agent I ever had in my entire life! Contact her if you want the highest rates! I am a victim of Insurance fraud or her tampering with my policies! Misleading, Obnoxious, Nonchalant attitude she has playing around with my emotions and my money! I’m reporting you to every agency possible as I feel I’m also a victim of Discriminatory insurance practices! If I could give her a ZERO star ⭐️ I would!!! She need get a new occupation because saving you money on car insurance is not IT Honey!!! Horrible!!!!!!!!"
Zach Clubine
May 18, 2024
1
out of
5
rating by Zach Clubine
"Rate increases every 3-6 months with out any tickets, accidents or changes to policy!! I was under the impression your rates were locked in for the policy period. I guess thats not how State farm works. They'll say it's a state wide increase as their excuse yet no one else's rates are increasing at other company's. Not to mention, when you call the office every couple months to find out why you were charged MORE and MORE, the woman (Jill) is extremely rude and never returns information requested in a timely manner if at all. Everyone in the office acts like it's a burden to them that you're calling to wonder why they keep charging so much. " We've had this conversation before" in a nasty tone is what I've gotten on multiple occasions. I finally decided to shop around since I have 800+ credit score, no accidents or tickets ever and I'm soo glad I did. I was able to save over $1000 a year for both cars by going with another company. As you can see in the screen shot rate increases for just the last 6-8months. May's rate increase would have put me to OVER $200. Never again with State farm..."
DJ NYCB
May 18, 2024
1
out of
5
rating by DJ NYCB
"The worst StateFarm Agent ever!!!!!!!! Renewed my policy with a higher rate w/o my approval or signature!!!!!! I will not recommend her what so ever!!!!!"
We responded:
"Hello DJ, We have searched our policyholder records and cannot locate any policies for you within our agency. If the name you used to purchase your insurance doesn't match this review, please call my office so we can better assist you with managing your insurance policies. Please know that most policies with State Farm automatically renew, and State Farm does not require a signature. State Farm mails renewal notices directly to all policyholders. Your renewal notice can also be viewed within your online account or mobile app. Contact your agent's office to review, change, and cancel your policy anytime. Here are a couple Simple Insights articles from State Farm to help you manage your insurance premiums. Why Are Insurance Rates Going Up? - State Farm® https://www.statefarm.com/simple-insights/auto-and-vehicles/industry-wide-rise-in-auto-insurance-rates Factors That Affect Car Insurance Rates - State Farm® https://www.statefarm.com/simple-insights/auto-and-vehicles/what-affects-car-insurance-premiums How Much Car Insurance Do I Need? - State Farm® https://www.statefarm.com/simple-insights/auto-and-vehicles/how-much-car-insurance-do-i-need Sincerely, Sarah"
Maia McIntosh
May 1, 2024
5
out of
5
rating by Maia McIntosh
"As a new driver insurance member, this process started as extremely stressful and confusing. Lisa took her time with me over the phone and talked me through the process with more patience than I deserved. She is a very caring and compassionate person and those qualities are displayed even in the work environment. We need more people like Lisa"
We responded:
"Maia, Thank you for taking the time to share your experience. It fills our hearts to read about your experience with Lisa. We love what we do each day, and it's essential that all our policyholders feel our level of compassion and passion for what we do as we serve them. We thank you for choosing to do business with us, and we look forward to continuing to serve you. Sincerely, Sarah"
Maureen Hays-Mitchell
April 19, 2024
5
out of
5
rating by Maureen Hays-Mitchell
"Lisa was generous with her time and knowledge. She provided detailed information and was cheerful while doing so."
We responded:
"Maureen, thank you for taking the time to share your experience. Lisa has worked hard to learn the industry over the last several years, and we are blessed to have her on our team. We are thankful you have chosen to do business with us, and we look forward to serving you. Sincerely, Sarah"
Annie Agrasto
April 17, 2024
5
out of
5
rating by Annie Agrasto
"Great service, friendly and knowledgeable team of professionals!!"
We responded:
"Annie, thank you for taking the time to share your experience. We love serving you and appreciate you recognizing the effort and passion we all have as we serve you. We are always here to help with anything you need. Sincerely, Sarah"
Jermaine Mo Brown
April 17, 2024
5
out of
5
rating by Jermaine Mo Brown
"They have been Excellent. Sarah customer service and knowledge is the best."
We responded:
"Jermaine, Thank you for taking the time to share your experience. Our team works hard daily to serve our policyholders at the highest level possible. The best part about our team is that we all take policyholder calls, allowing us to work closely to make a lot happen quickly to meet all our policyholder needs. We are not a call center; we get to build relationships with our policyholders. We look forward to continuing to serve you. Sincerely, Sarah"
Karen DesRosiers
April 17, 2024
5
out of
5
rating by Karen DesRosiers
"Lisa did an excellent job helping me with the Drive Safe App. I am not technical at all. She was patient and pleasant with me."
We responded:
"Karen, thank you for sharing your experience setting up your new Drive Safe & Save App with Lisa. Taking the time to get discounts like this set up with you to assist you with earning a discount and receiving the safety features to protect you in every aspect is our top priority. We look forward to continuing to serve you. Sincerely, Sarah "
Marlene Proietta
March 20, 2024
5
out of
5
rating by Marlene Proietta
"All of the above."
We responded:
"Thank you for sharing your experience ! We appreciate you"
Melanie Hoover
January 3, 2024
5
out of
5
rating by Melanie Hoover
"Always attentive and helpful."
We responded:
"Melanie, we appreciate you choosing us for your insurance and sharing your experience with others. We love what we do because of the people we serve. Thank you for the opportunity to allow us to assist you with your insurance needs. Sincerely, Sarah"
Cathie Cornish
August 17, 2023
5
out of
5
rating by Cathie Cornish
"Went Above and Beyond to fix issues, Super Nice and Kind"
We responded:
"Cathie, thank you for sharing your experience with our agency. Sometimes, there can be hurdles, and we will always relentlessly do our best to resolve them as quickly as possible. We appreciate you! Sincerely, Sarah"
Lisa Schoepflin
March 2, 2023
5
out of
5
rating by Lisa Schoepflin
"Sarah and her team are great. You can really tell that they care. Top notch service!"
We responded:
"Thank you, Lisa, for sharing your experience. Our Policyholders come first each and every day. We appreciate you allowing us to serve you for your insurance needs over the last several years. "
Cynthia Carlson
January 24, 2023
5
out of
5
rating by Cynthia Carlson
"Sarah is always quickly and very responsive. Understands my needs and explains thing’s thoroughly."
We responded:
"It has been our pleasure to serve you and your husband! We appreciate you taking the time to share your experience with our office. We hope you have a wonderful year :) "
Wm. Gary Leonard
October 5, 2022
5
out of
5
rating by Wm. Gary Leonard
"Sarah is very professional and accommodating. . Pleasure do business with her and staff."
We responded:
"Thank you for taking the time to share your experience with my agency . We appreciate you and enjoy assisting you with your Insurance Needs 💞 Looking forward to serving you for many years"
Deborah Rizzo
March 19, 2022
5
out of
5
rating by Deborah Rizzo
"Sarah is doing a terrific job."
We responded:
"Deborah thank you for sharing your experience - I always enjoy taking with you ! Thank you for choosing my office for your insurance needs. Hope you have a wonderful weekend 💞"
Leslie Williams
March 1, 2022
5
out of
5
rating by Leslie Williams
"They make it so easy to take care of my business They have my backfor all my insurance needs. I feel thankful"
We responded:
"Leslie, thank you for choosing us to serve you for your insurance. I always enjoy picking up the phone and speaking with you 💞 Absolutely thankful to serve you !!"
Dave Radell
December 31, 2021
5
out of
5
rating by Dave Radell
"You guys have been great to me over the years always helpful polite professional and easy to deal with. It's definitely appreciated"
We responded:
"We enjoy serving you!!! Congratulations on your new vehicle 🎉 we look forward to serving you in the years to come for all of your insurance needs. Happy New Years Eve 💕"
Jessica Willis
November 4, 2021
5
out of
5
rating by Jessica Willis
"We had a quick insurance transaction we needed for a camper we were purchasing and Sarah was amazing! So glad we have such a good team 😊"
We responded:
"Jessica, Congratulations on your camper and thank you for choosing us to do the Insurance on it. We look forward to hearing about all the memories your family is making with it 💕Wishing you and your family a wonderful holiday season !"
Erica Curry
October 20, 2021
5
out of
5
rating by Erica Curry
"I spoke with Sarah Wood..She was awesome and professional at the same time. She personally handled my policy from start to finish and it wasn't just from 9 -5... I felt like she cared about me as a person, not just another number/person."
We responded:
"Erica thank you for sharing your experience with putting your insurance in place. As a mom and a business owner I understand that balancing it all in a day is not easy and that's why we adapt to our policy holders needs with a time that works best for them 💕"
Marcia Caywood
October 20, 2021
5
out of
5
rating by Marcia Caywood
"Always accommodating, friendly, and always answer questions."
We responded:
"Marcia, it is our pleasure to assist you with your insurance. We enjoy serving you!! Hope you and your family have a wonderful holiday season ❄️"
Sue Dempster
September 2, 2021
5
out of
5
rating by Sue Dempster
"I had the pleasure of speaking with Kristina about a question on my account. Everything was taken care of with just the one call & I received an email confirming that within a very short time the same day. I've been with State Farm for many years & my parents were before me. Jim Lemessurier was my agent for years & a hard act to follow but all of the ladies I have spoken to at Sarah Wood's office are the reason I stay with State Farm!"
We responded:
"Sue thank you for taking the time to share your experience with us. Jim was a legend and we admire all he did. We cannot thank you enough for allowing us to serve you 💞 We are in business because of policy holders like you and our team at the office 💞wishing you and your family a wonderful rest of the year !"
Bob Z.
August 27, 2021
5
out of
5
rating by Bob Z.
"Sarah has served all of my family’s insurance needs. She is great with answering any questions I have and always responsive. Wonderful!"
We responded:
"Thank you Bob for sharing your family’s experience - we appreciate your family choosing us for all your insurance needs. We love what we do because of you and your family! Hope you have a wonderful rest of the summer."
Rose Mary Insalaco
August 20, 2021
5
out of
5
rating by Rose Mary Insalaco
"This agency provided prompt, courteous service. Thank you."
We responded:
"Thank you Rose 🌹 for sharing your experience - we enjoy serving you!"